Terms, Conditions & Policies
Residential retreat terms
These terms apply when you book a residential retreat with A Wee Retreat. By booking, you agree to them. If you book for someone else, you confirm they have read and agreed to them too.
Booking your place
A deposit secures your place. The deposit is non-refundable.
The balance is due 90 days before the retreat starts. We will send you a reminder.
If the balance is not paid by then, we may release your place and keep the deposit.
If you book within 90 days of the retreat, the full price is due when you book.
Instalments are possible by agreement. They must be complete by the balance date.
There is no surcharge for paying by card.
If you need to cancel
Please email hello@aweeretreat.scot. Your cancellation date is the day your email reaches us.
90 days or more before the retreat: we refund everything you have paid, except the deposit.
Less than 90 days before the retreat: we cannot offer a refund. As the retreat approaches, we commit to venue, catering and facilitator costs, many of which cannot be recovered.
We cannot refund for late arrival, leaving early, or not attending.
If we resell your cancelled place, we will refund the amount recovered, less a reasonable administration charge and any remaining loss directly resulting from your cancellation. We will also take account of any costs saved.
Passing your place on, or moving dates
Pass your place to a friend, any time, free of charge. Just email us their name. They will complete our health form and agree to these terms.
Move to another retreat: possible once, if you ask 90 days or more before your retreat. The new retreat must start within 12 months. There is a £50 admin fee, plus any difference in price.
Within 90 days, a request to move dates is treated as a cancellation.
If we need to cancel or change things
If we have to cancel a retreat, you can choose a full refund or a place on another date. We will tell you as soon as we can. We cannot cover travel or other costs you have booked separately.
Sometimes part of a programme has to change, for example because of weather or a facilitator falling ill. When that happens, we will offer something of similar value wherever we can.
Insurance
We strongly recommend travel insurance that covers cancellation, illness and travel disruption. It protects you if life gets in the way.
Your health and wellbeing
Please complete our health form when you book. Tell us about any health conditions, medication, injuries, surgery in the last six months, allergies or dietary needs.
Everything on retreat is optional. You are always free to rest, adapt a practice or sit something out. Please listen to your body.
If you are unsure whether a practice is right for you, check with your GP first. Occasionally we may ask for a note from your GP.
Pregnancy: you are welcome. Please tell us when you book, check with your midwife or GP, and we will adapt the practices for you.
Access needs: please tell us what you need. We will make reasonable adjustments and talk honestly about what the venue can offer.
Emotional wellbeing: our retreats are a group experience, not therapy. Feelings can come to the surface, and we will hold them with care. With one facilitator and a group of guests, we cannot offer a one-to-one therapeutic relationship on retreat. If you are looking for therapy, please book one-to-one sessions separately. If you are under the care of a mental health team, please talk to us before booking.
Retreats are for adults aged 18 and over.
Looking after each other
Our retreats are alcohol-free and free from illegal or recreational drugs. This does not prevent you taking prescribed medication.
No smoking or vaping indoors.
In shared rooms, we pair guests thoughtfully. We cannot always offer another room if sharing does not work out.
If you damage the venue or its contents beyond normal wear, we will let you know in writing and charge the reasonable cost of repair.
If someone’s behaviour puts themselves or others at risk, or disrupts the retreat, we may ask them to leave. In that case, we cannot offer a refund.
Extras and treatments
Extra treatments are subject to availability, so please book them before you arrive. Guests who pre-book have priority. Pre-booked extras follow the same cancellation terms as your retreat.
Returning guests
If you come on a residential retreat, you get 10% off your next one. It does not apply to extras, cannot be combined with other offers, and is for you personally.
Our responsibility to you
We take reasonable care. Our facilitators are qualified and insured, and we choose our venues carefully.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, or anything else the law does not allow us to limit.
Otherwise, we are not responsible for:
losses we could not reasonably have foreseen
events outside our reasonable control
travel you have arranged yourself
loss of or damage to your belongings, unless caused by our negligence
Aside from the above, our total liability to you is limited to the price you paid for the retreat.
If something is not right
Please tell Suzi during the retreat, so we have the chance to put it right. If you have a concern afterwards, email hello@aweeretreat.scot within 28 days.
The legal bit
These terms are governed by Scots law, and the Scottish courts have jurisdiction. If you live elsewhere in the UK, you may also bring proceedings in your local courts.
Studio terms
These terms apply to classes, courses, workshops, private sessions and therapy appointments at the A Wee Retreat studio in Peebles.
Classes
Cancel 48 hours or more before a class, and the class goes back on your pass or account.
Cancel with less than 48 hours’ notice, or miss a class, and it is charged in full or taken from your pass.
You can cancel through the booking system, by email, by phone or in person.
Courses
Booking a course books you into every session. A six-week course is six sessions.
Can’t make a session? Give us 48 hours’ notice and use it for another class on the timetable while the course runs. Sessions not used by the end of the course lapse.
Cancel 14 days or more before the first session for a full refund.
Once a course has started, we cannot refund. If something outside your control stops you finishing, talk to us. We may offer a credit for the remaining sessions towards a future course.
If we cancel a session, we will offer a replacement or a refund for that session.
Class passes
Class passes are discounted, so we cannot extend them past their expiry date. If you are not sure you will use a pass in time, a drop-in may suit you better.
Private sessions and therapy appointments
Please give 48 hours’ notice to cancel or move an appointment. With less notice, the full fee is due. Any unpaid fee must be settled before your next session.
Workshops
Cancel 14 days or more before a workshop for a full refund. With less notice, we cannot refund, but you are welcome to pass your place to a friend.
Guest teachers
Some classes and workshops are run by independent teachers who hire the studio. They set their own booking and cancellation terms, so please check with them.
Booking and age
You must be 18 or over to create an account and book. Under-18s are welcome in some classes with written consent from a parent or guardian, who books on their behalf.
Payments
All prices are in pounds sterling. Your bank may charge its own fees or exchange rates.
If you pay in instalments, you agree to your card being charged on the dates set out when you book.
Your health and safety
Before your first class, tell your teacher about any injuries, health conditions or pregnancy.
Practise within your own limits. Rest whenever you need to.
Please follow the studio guidelines on display. We may update them from time to time.
We take reasonable care. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or anything else the law does not allow us to limit.
We are not responsible for loss of or damage to your belongings, unless caused by our negligence.
The legal bit
These terms are governed by Scots law, and the Scottish courts have jurisdiction. If you live elsewhere in the UK, you may also bring proceedings in your local courts.
Privacy policy
We look after your personal information carefully and only use it to run our retreats, studio and newsletter. This policy explains how, under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
A Wee Retreat is run by Suzi Gibson in Peebles, Scottish Borders, as a sole trader. We are the data controller for the information you give us. Contact us at hello@aweeretreat.scot.
Contact details: your name, email, phone number and address.
Booking details: what you have booked, payments and any instalment plan. Card details are handled by our payment providers, not stored by us.
Health information: what you tell us on our health form, such as conditions, medication, injuries, pregnancy, allergies and dietary needs.
Newsletter: your email address and whether you open our emails.
Website use: basic information collected through cookies.
Why we use it, and our legal basis
To take and manage your booking: to carry out our contract with you.
To keep you safe on retreat or in class, using your health information: your explicit consent, which you can withdraw.
To send our newsletter: your consent. You can unsubscribe at any time from any email.
To keep financial records: legal obligation.
To improve our website and services: our legitimate interests.
Who we share it with
We never sell your information. We share it only when we need to:
Service providers who help us run the business: Squarespace (our website, event booking and online shop), Bookwhen (class and event bookings), our payment providers and our email provider.
Retreat venues, for practical details like dietary needs.
Facilitators and therapists working on your retreat, for health information relevant to their sessions.
Authorities, if the law requires it, or in an emergency to protect your health.
Some providers store data outside the UK. When they do, we make sure appropriate safeguards are in place.
How long we keep it
Booking and payment records: six years, for tax purposes.
Health forms: two years after your last booking, then securely deleted.
Newsletter details: until you unsubscribe.
Your rights
You can ask us to:
give you a copy of your information
correct anything that is wrong
delete your information, where we do not need to keep it
restrict or object to how we use it
transfer it to you or another organisation
withdraw your consent at any time
Email hello@aweeretreat.scot. We will reply within one month.
If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office at ico.org.uk. We would love the chance to put it right first.
Cookies
Our website uses cookies to work properly and to understand how people use it. You can choose which cookies to accept through the banner on our site.
One-to-one clients
If you see Suzi for counselling, coaching or therapy, you will receive a separate privacy notice covering session notes and confidentiality.
Changes
We will post any changes on this page. Last updated: October 2026.